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Workload-based task assignment

Allocate tasks based on individuals' incomplete workload

Assign tasks to people based on their workload, which refers to the number of task instances started but not yet completed by a person

Goel, K., Fehrer, T., Röglinger, M., & Wynn, M. T. (2023). Not Here, But There: Human Resource Allocation Patterns. In Lecture Notes in Computer Science (pp. 377–394).

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Performance considerations

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Design business processes for typical cases and isolate exceptional cases from the normal flow

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Performance-based task assignment

Allocate tasks based on past performance: execution time and success

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Constraint-based task assignment

Allocate tasks considering business process execution constraints

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