Beloved Process Patterns everybody should know about
Consider the division of a general activity into two or more alternative activities
Create two (or more) variants of activities Read more
Empower workers for more decision-making authority
Give workers most of the decision-making authority instead of relying on middle management Read more
Consider automating activities
A technique for automating routine and repetitive tasks to improve efficiency and accuracy. Read more
Collect similar work items and work in batches
Rather than addressing each case individually, consolidate multiple cases and execute activities in batches. Read more