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Redesign Essentials

Beloved Process Patterns everybody should know about

Apply triage

Consider the division of a general activity into two or more alternative activities

Create two (or more) variants of activities Read more

Empower resources

Empower workers for more decision-making authority

Give workers most of the decision-making authority instead of relying on middle management Read more

Automate activities

Consider automating activities

A technique for automating routine and repetitive tasks to improve efficiency and accuracy. Read more

Parallelize activities

Consider whether activities may be executed in parallel

Read more

Consolidate Work

Collect similar work items and work in batches

Rather than addressing each case individually, consolidate multiple cases and execute activities in batches. Read more

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