Assign tasks based on resources' roles in the organisation
Goel, K., Fehrer, T., Röglinger, M., & Wynn, M. T. (2023). Not Here, But There: Human Resource Allocation Patterns. In Lecture Notes in Computer Science (pp. 377–394).
Foundational free Patterns
Establish a case-based mindset
Remove batch-processing and periodic activities from your business process
Order knock-outs by least effort and highest termination probability first.
Consider whether activities may be executed in parallel
Move activities to more appropriate places
Consider to deepen or broaden the skills of resources
Let products appear greener
Automate for environmental impact
Implement automation in a sustainable way
Performance-based task assignment
Allocate tasks based on past performance: execution time and success
Allocate task based on collaborative experience: handover time, interactions, diversity
Expertise-based task assignment
Match tasks to experts' specialized skills for efficiency