Assign tasks based on resources' roles in the organisation
Goel, K., Fehrer, T., Röglinger, M., & Wynn, M. T. (2023). Not Here, But There: Human Resource Allocation Patterns. In Lecture Notes in Computer Science (pp. 377–394).
Foundational free Patterns
Combine small activities into composite activities
Determine whether activities are related to the same type of case and, if necessary, distinguish new business processes
Establish a case-based mindset
Remove batch-processing and periodic activities from your business process
Minimize numerical involvement
Too many cooks spoil the broth
Consider to deepen or broaden the skills of resources
Avoid shared responsibilities for tasks by people from different functional units
Explore whether a process can easily be used for additional products or services
Reassign tasks along the organisational hierarchy
Delegate tasks according to resource cost
Expertise-based task assignment
Match tasks to experts' specialized skills for efficiency