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Constraint-based task assignment

Allocate tasks considering business process execution constraints

Assign tasks to resources based on constraints associated with the execution of tasks within the business process

Goel, K., Fehrer, T., Röglinger, M., & Wynn, M. T. (2023). Not Here, But There: Human Resource Allocation Patterns. In Lecture Notes in Computer Science (pp. 377–394).

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Performance considerations

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Foundational free Patterns

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Empower resources

Empower workers for more decision-making authority

Outsource activities

Delegate and optimize your operations

Green Compensation

Start implementing actions that can offset or counterbalance the environmental effects generated by business processes that cannot be changed.

Offer Customer self-service

Offer customers the possibility to serve themselves

Generalize your process

Explore whether a process can easily be used for additional products or services

Role-based task assignment

Assign tasks based on resources' roles in the organisation

Task delegation

Reassign tasks along the organisational hierarchy

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Workload-based task assignment

Allocate tasks based on individuals' incomplete workload

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