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Constraint-based task assignment

Allocate tasks considering business process execution constraints

Assign tasks to resources based on constraints associated with the execution of tasks within the business process

Goel, K., Fehrer, T., Röglinger, M., & Wynn, M. T. (2023). Not Here, But There: Human Resource Allocation Patterns. In Lecture Notes in Computer Science (pp. 377–394).

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Performance considerations

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Foundational free Patterns

Automate activities

Consider automating activities

Outsource activities

Delegate and optimize your operations

Consolidate Work

Collect similar work items and work in batches

Human Process Performance

Consider whether it is eco-friendly to let humans work over machines

Generalize your process

Explore whether a process can easily be used for additional products or services

Role-based task assignment

Assign tasks based on resources' roles in the organisation

Workload-based task assignment

Allocate tasks based on individuals' incomplete workload

Constraint-based task assignment

Allocate tasks considering business process execution constraints

Department-based assignment

Distribute tasks by interdepartmental interactions to enable or restrict involvement

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Workload-based task assignment

Allocate tasks based on individuals' incomplete workload

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