Allocate tasks considering business process execution constraints
Assign tasks to resources based on constraints associated with the execution of tasks within the business process
Goel, K., Fehrer, T., Röglinger, M., & Wynn, M. T. (2023). Not Here, But There: Human Resource Allocation Patterns. In Lecture Notes in Computer Science (pp. 377–394).
Foundational free Patterns
Establish a case-based mindset
Remove batch-processing and periodic activities from your business process
Reduce the number of contacts with customers and third parties
Establish standardized interfaces
Consider a standardized interface with customers and partners
Order knock-outs by least effort and highest termination probability first.
Minimize numerical involvement
Too many cooks spoil the broth
Offer a green alternative with the same outcome, utilizing different steps, resources, or partners, while retaining the previous existing process
Explore whether a process can easily be used for additional products or services
Performance-based task assignment
Allocate tasks based on past performance: execution time and success
Delegate tasks according to resource cost
Workload-based task assignment
Allocate tasks based on individuals' incomplete workload