Allocate tasks considering business process execution constraints
Assign tasks to resources based on constraints associated with the execution of tasks within the business process
Goel, K., Fehrer, T., Röglinger, M., & Wynn, M. T. (2023). Not Here, But There: Human Resource Allocation Patterns. In Lecture Notes in Computer Science (pp. 377–394).
Foundational free Patterns
If capacity is insufficient, consider increasing the available number of resources
Minimize numerical involvement
Too many cooks spoil the broth
Consider to deepen or broaden the skills of resources
Consider the division of a general activity into two or more alternative activities
Execute tasks when the grid is powered by renewable energy
Let products appear greener
First-contact problem resolution
Establish a one-contact resolution for customer issues
Assign tasks based on resources' roles in the organisation
Allocate task based on past feedback or quality metrics
Workload-based task assignment
Allocate tasks based on individuals' incomplete workload