Allocate tasks considering business process execution constraints
Assign tasks to resources based on constraints associated with the execution of tasks within the business process
Goel, K., Fehrer, T., Röglinger, M., & Wynn, M. T. (2023). Not Here, But There: Human Resource Allocation Patterns. In Lecture Notes in Computer Science (pp. 377–394).
Foundational free Patterns
Let workers perform as many steps as possible for single cases
Order knock-outs by least effort and highest termination probability first.
Consider whether activities may be executed in parallel
Start implementing actions that can offset or counterbalance the environmental effects generated by business processes that cannot be changed.
Let products appear greener
Consider whether it is eco-friendly to let humans work over machines
Expertise-based task assignment
Match tasks to experts' specialized skills for efficiency
Assign tasks based on resources' roles in the organisation
Distribute tasks by interdepartmental interactions to enable or restrict involvement
Workload-based task assignment
Allocate tasks based on individuals' incomplete workload