Allocate tasks considering business process execution constraints
Assign tasks to resources based on constraints associated with the execution of tasks within the business process
Goel, K., Fehrer, T., Röglinger, M., & Wynn, M. T. (2023). Not Here, But There: Human Resource Allocation Patterns. In Lecture Notes in Computer Science (pp. 377–394).
Foundational free Patterns
Consider automating activities
Assign a responsible individual for handling each case type
Establish standardized interfaces
Consider a standardized interface with customers and partners
Execute tasks when the grid is powered by renewable energy
Let customers interact with your organization whenever they want to.
Expertise-based task assignment
Match tasks to experts' specialized skills for efficiency
Preference-based task assignment
Let people do what they love to do
Delegate tasks according to resource cost
Distribute tasks by interdepartmental interactions to enable or restrict involvement
Workload-based task assignment
Allocate tasks based on individuals' incomplete workload