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Constraint-based task assignment

Allocate tasks considering business process execution constraints

Assign tasks to resources based on constraints associated with the execution of tasks within the business process

Goel, K., Fehrer, T., Röglinger, M., & Wynn, M. T. (2023). Not Here, But There: Human Resource Allocation Patterns. In Lecture Notes in Computer Science (pp. 377–394).

Description

Performance considerations

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Foundational free Patterns

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Apply Integral technology

Elevate physical constraints by applying new technology

Minimize numerical involvement

Too many cooks spoil the broth

Green Feature

Let products appear greener

Offer Customer self-service

Offer customers the possibility to serve themselves

Generalize your process

Explore whether a process can easily be used for additional products or services

Task delegation

Reassign tasks along the organisational hierarchy

Experience-based task assignment

Delegate task according to experience: execution frequency, case involvement, interactions

Cost-based task assignment

Delegate tasks according to resource cost

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Workload-based task assignment

Allocate tasks based on individuals' incomplete workload

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