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Constraint-based task assignment

Allocate tasks considering business process execution constraints

Assign tasks to resources based on constraints associated with the execution of tasks within the business process

Goel, K., Fehrer, T., Röglinger, M., & Wynn, M. T. (2023). Not Here, But There: Human Resource Allocation Patterns. In Lecture Notes in Computer Science (pp. 377–394).

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Performance considerations

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Foundational free Patterns

Establish a case-based mindset

Remove batch-processing and periodic activities from your business process

Minimize numerical involvement

Too many cooks spoil the broth

Split responsibilities

Avoid shared responsibilities for tasks by people from different functional units

Apply triage

Consider the division of a general activity into two or more alternative activities

Green Feature

Let products appear greener

Offer location flexibility

Let customers interact with the company wherever they want to

Role-based task assignment

Assign tasks based on resources' roles in the organisation

Workload-based task assignment

Allocate tasks based on individuals' incomplete workload

Cost-based task assignment

Delegate tasks according to resource cost

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Workload-based task assignment

Allocate tasks based on individuals' incomplete workload

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