Allocate tasks considering business process execution constraints
Assign tasks to resources based on constraints associated with the execution of tasks within the business process
Goel, K., Fehrer, T., Röglinger, M., & Wynn, M. T. (2023). Not Here, But There: Human Resource Allocation Patterns. In Lecture Notes in Computer Science (pp. 377–394).
Foundational free Patterns
Eliminate unnecessary activities
Minimize numerical involvement
Too many cooks spoil the broth
Consider whether activities may be executed in parallel
Avoid shared responsibilities for tasks by people from different functional units
Collect similar work items and work in batches
Offer a green alternative with the same outcome, utilizing different steps, resources, or partners, while retaining the previous existing process
Consider whether it is eco-friendly to let humans work over machines
Preference-based task assignment
Let people do what they love to do
Allocate task based on collaborative experience: handover time, interactions, diversity
Workload-based task assignment
Allocate tasks based on individuals' incomplete workload