Allocate tasks considering business process execution constraints
Assign tasks to resources based on constraints associated with the execution of tasks within the business process
Goel, K., Fehrer, T., Röglinger, M., & Wynn, M. T. (2023). Not Here, But There: Human Resource Allocation Patterns. In Lecture Notes in Computer Science (pp. 377–394).
Foundational free Patterns
Determine whether activities are related to the same type of case and, if necessary, distinguish new business processes
Reduce the number of contacts with customers and third parties
If capacity is insufficient, consider increasing the available number of resources
Elevate physical constraints by applying new technology
Let products appear greener
Offer customers the possibility to choose among privacy settings
Assign tasks based on resources' roles in the organisation
Allocate task based on past feedback or quality metrics
Delegate tasks according to resource cost
Workload-based task assignment
Allocate tasks based on individuals' incomplete workload