Allocate tasks considering business process execution constraints
Assign tasks to resources based on constraints associated with the execution of tasks within the business process
Goel, K., Fehrer, T., Röglinger, M., & Wynn, M. T. (2023). Not Here, But There: Human Resource Allocation Patterns. In Lecture Notes in Computer Science (pp. 377–394).
Foundational free Patterns
Reduce the number of contacts with customers and third parties
Empower workers for more decision-making authority
Minimize numerical involvement
Too many cooks spoil the broth
Delegate and optimize your operations
Consider to deepen or broaden the skills of resources
Collect similar work items and work in batches
Consider whether it is eco-friendly to let humans work over machines
Preference-based task assignment
Let people do what they love to do
Reassign tasks along the organisational hierarchy
Workload-based task assignment
Allocate tasks based on individuals' incomplete workload