Allocate tasks considering business process execution constraints
Assign tasks to resources based on constraints associated with the execution of tasks within the business process
Goel, K., Fehrer, T., Röglinger, M., & Wynn, M. T. (2023). Not Here, But There: Human Resource Allocation Patterns. In Lecture Notes in Computer Science (pp. 377–394).
Foundational free Patterns
Eliminate unnecessary activities
Determine whether activities are related to the same type of case and, if necessary, distinguish new business processes
Empower workers for more decision-making authority
Order knock-outs by least effort and highest termination probability first.
Move activities to more appropriate places
Consider the division of a general activity into two or more alternative activities
Execute tasks when the grid is powered by renewable energy
Consider whether it is eco-friendly to let humans work over machines
Offer customers the possibility to choose among privacy settings
Workload-based task assignment
Allocate tasks based on individuals' incomplete workload