Allocate tasks considering business process execution constraints
Assign tasks to resources based on constraints associated with the execution of tasks within the business process
Goel, K., Fehrer, T., Röglinger, M., & Wynn, M. T. (2023). Not Here, But There: Human Resource Allocation Patterns. In Lecture Notes in Computer Science (pp. 377–394).
Foundational free Patterns
Combine small activities into composite activities
Eliminate unnecessary activities
Establish standardized interfaces
Consider a standardized interface with customers and partners
Avoid shared responsibilities for tasks by people from different functional units
Let products appear greener
Offer customers the possibility to serve themselves
Assign tasks based on resources' roles in the organisation
Reassign tasks along the organisational hierarchy
Performance-based task assignment
Allocate tasks based on past performance: execution time and success
Workload-based task assignment
Allocate tasks based on individuals' incomplete workload