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Streamlined Checkin at BPM Conference 2023

Streamlined Checkin at BPM Conference 2023

At BPM Conference 2023, the organizers use QR codes as to streamline the checkin procedure

This application of the interface pattern allows for faster checkin

The organizers of the BPM Conference 2023 implement their own patterns to enhance the attendee experience. In an effort to streamline the check-in process and improve overall efficiency, they have implemented the Interface pattern. This involves sending QR codes to conference attendees, a practice widely utilized at various events such as conferences, concerts, and cinemas.

The QR code system simplifies the check-in process, allowing attendees to present their codes for a faster and smoother entry into the conference. While this method is not new to the event industry, it serves as a prime example of the Interface pattern in action.

The Interface pattern suggests the establishment of a standardized interface to optimize processes, making them faster and of higher quality. By adopting this practice, the BPM community is demonstrating its commitment to improving one of its most prestigious events. This forward-thinking approach is a testament to the dedication of the organizers and their desire to create a seamless experience for conference-goers.

The BPM Conference 2023, taking place in Utrecht from September 12 to 15, 2023 is a gathering of a passionate community. So not surprisingly, the implementation of the pattern was noticed early on:

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Foundational basic Patterns

Eliminate activities

Eliminate unnecessary activities

Buffer information

Buffer external information and subscribe to updates

Work in customer teams

Form cross-department teams for end-to-end case handling.

Empower resources

Empower workers for more decision-making authority

Establish standardized interfaces

Consider a standardized interface with customers and partners

Human Process Performance

Consider whether it is eco-friendly to let humans work over machines

Preference-based task assignment

Let people do what they love to do

Workload-based task assignment

Allocate tasks based on individuals' incomplete workload

Cost-based task assignment

Delegate tasks according to resource cost


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In this case study

Establish standardized interfaces

Consider a standardized interface with customers and partners

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