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Task delegation

Reassign tasks along the organisational hierarchy

Task delegation is when a person who was originally assigned a task passes it on to another person based on their position in the organisational hierarchy.

Goel, K., Fehrer, T., Röglinger, M., & Wynn, M. T. (2023). Not Here, But There: Human Resource Allocation Patterns. In Lecture Notes in Computer Science (pp. 377–394).

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Performance considerations

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Foundational free Patterns

Automate activities

Consider automating activities

Combine activities

Combine small activities into composite activities

Eliminate activities

Eliminate unnecessary activities

Split responsibilities

Avoid shared responsibilities for tasks by people from different functional units

Green Compensation

Start implementing actions that can offset or counterbalance the environmental effects generated by business processes that cannot be changed.

Green Feature

Let products appear greener

Offer Customer self-service

Offer customers the possibility to serve themselves

Generalize your process

Explore whether a process can easily be used for additional products or services

Performance-based task assignment

Allocate tasks based on past performance: execution time and success

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Deploy extra resources

If capacity is insufficient, consider increasing the available number of resources

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