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Task delegation

Reassign tasks along the organisational hierarchy

Task delegation is when a person who was originally assigned a task passes it on to another person based on their position in the organisational hierarchy.

Goel, K., Fehrer, T., Röglinger, M., & Wynn, M. T. (2023). Not Here, But There: Human Resource Allocation Patterns. In Lecture Notes in Computer Science (pp. 377–394).

Description

Performance considerations

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Foundational free Patterns

Assign cases

Let workers perform as many steps as possible for single cases

Minimize numerical involvement

Too many cooks spoil the broth

Resequence activities

Move activities to more appropriate places

Use eco-friendly resources

Replace underlying resources with eco-friendly alternatives

Automate for environmental impact

Implement automation in a sustainable way

Expertise-based task assignment

Match tasks to experts' specialized skills for efficiency

Role-based task assignment

Assign tasks based on resources' roles in the organisation

Constraint-based task assignment

Allocate tasks considering business process execution constraints

Cost-based task assignment

Delegate tasks according to resource cost

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Deploy extra resources

If capacity is insufficient, consider increasing the available number of resources

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