Reassign tasks along the organisational hierarchy
Task delegation is when a person who was originally assigned a task passes it on to another person based on their position in the organisational hierarchy.
Goel, K., Fehrer, T., Röglinger, M., & Wynn, M. T. (2023). Not Here, But There: Human Resource Allocation Patterns. In Lecture Notes in Computer Science (pp. 377–394).
Foundational free Patterns
Eliminate unnecessary activities
Empower workers for more decision-making authority
Elevate physical constraints by applying new technology
Consider the division of a general activity into two or more alternative activities
Let products appear greener
Let customers interact with your organization whenever they want to.
Offer customers the possibility to choose among privacy settings
Workload-based task assignment
Allocate tasks based on individuals' incomplete workload
Allocate task based on past feedback or quality metrics
If capacity is insufficient, consider increasing the available number of resources