Reassign tasks along the organisational hierarchy
Task delegation is when a person who was originally assigned a task passes it on to another person based on their position in the organisational hierarchy.
Goel, K., Fehrer, T., Röglinger, M., & Wynn, M. T. (2023). Not Here, But There: Human Resource Allocation Patterns. In Lecture Notes in Computer Science (pp. 377–394).
Foundational free Patterns
Consider automating activities
Buffer external information and subscribe to updates
Establish a case-based mindset
Remove batch-processing and periodic activities from your business process
Delegate and optimize your operations
Consider whether activities may be executed in parallel
Move activities to more appropriate places
Collect similar work items and work in batches
Constraint-based task assignment
Allocate tasks considering business process execution constraints
Distribute tasks by interdepartmental interactions to enable or restrict involvement
If capacity is insufficient, consider increasing the available number of resources