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Task delegation

Reassign tasks along the organisational hierarchy

Task delegation is when a person who was originally assigned a task passes it on to another person based on their position in the organisational hierarchy.

Goel, K., Fehrer, T., Röglinger, M., & Wynn, M. T. (2023). Not Here, But There: Human Resource Allocation Patterns. In Lecture Notes in Computer Science (pp. 377–394).

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Performance considerations

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Empower resources

Empower workers for more decision-making authority

Isolate exceptions

Design business processes for typical cases and isolate exceptional cases from the normal flow

Split responsibilities

Avoid shared responsibilities for tasks by people from different functional units

Shift Workload

Execute tasks when the grid is powered by renewable energy

Use eco-friendly resources

Replace underlying resources with eco-friendly alternatives

Automate for environmental impact

Implement automation in a sustainable way

Generalize your process

Explore whether a process can easily be used for additional products or services

Preference-based task assignment

Let people do what they love to do

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Deploy extra resources

If capacity is insufficient, consider increasing the available number of resources

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