Reassign tasks along the organisational hierarchy
Task delegation is when a person who was originally assigned a task passes it on to another person based on their position in the organisational hierarchy.
Goel, K., Fehrer, T., Röglinger, M., & Wynn, M. T. (2023). Not Here, But There: Human Resource Allocation Patterns. In Lecture Notes in Computer Science (pp. 377–394).
Foundational free Patterns
Combine small activities into composite activities
Eliminate unnecessary activities
Buffer external information and subscribe to updates
Consider whether activities may be executed in parallel
Consider the division of a general activity into two or more alternative activities
Collect similar work items and work in batches
Automate for environmental impact
Implement automation in a sustainable way
Offer customers the possibility to serve themselves
Workload-based task assignment
Allocate tasks based on individuals' incomplete workload
If capacity is insufficient, consider increasing the available number of resources