Reassign tasks along the organisational hierarchy
Task delegation is when a person who was originally assigned a task passes it on to another person based on their position in the organisational hierarchy.
Goel, K., Fehrer, T., Röglinger, M., & Wynn, M. T. (2023). Not Here, But There: Human Resource Allocation Patterns. In Lecture Notes in Computer Science (pp. 377–394).
Foundational free Patterns
Consider automating activities
Buffer external information and subscribe to updates
Minimize numerical involvement
Too many cooks spoil the broth
Delegate and optimize your operations
Collect similar work items and work in batches
Replace underlying resources with eco-friendly alternatives
Offer customers the possibility to serve themselves
Constraint-based task assignment
Allocate tasks considering business process execution constraints
Allocate task based on past feedback or quality metrics
If capacity is insufficient, consider increasing the available number of resources