Reassign tasks along the organisational hierarchy
Task delegation is when a person who was originally assigned a task passes it on to another person based on their position in the organisational hierarchy.
Goel, K., Fehrer, T., Röglinger, M., & Wynn, M. T. (2023). Not Here, But There: Human Resource Allocation Patterns. In Lecture Notes in Computer Science (pp. 377–394).
Foundational free Patterns
Eliminate unnecessary activities
Reduce the number of contacts with customers and third parties
If capacity is insufficient, consider increasing the available number of resources
Elevate physical constraints by applying new technology
Consider the division of a general activity into two or more alternative activities
Execute tasks when the grid is powered by renewable energy
Replace underlying resources with eco-friendly alternatives
Automate for environmental impact
Implement automation in a sustainable way
Let customers interact with the company wherever they want to
If capacity is insufficient, consider increasing the available number of resources