Reassign tasks along the organisational hierarchy
Task delegation is when a person who was originally assigned a task passes it on to another person based on their position in the organisational hierarchy.
Goel, K., Fehrer, T., Röglinger, M., & Wynn, M. T. (2023). Not Here, But There: Human Resource Allocation Patterns. In Lecture Notes in Computer Science (pp. 377–394).
Foundational free Patterns
Empower workers for more decision-making authority
If capacity is insufficient, consider increasing the available number of resources
Establish standardized interfaces
Consider a standardized interface with customers and partners
Delegate and optimize your operations
Move activities to more appropriate places
Consider the division of a general activity into two or more alternative activities
Assign tasks based on resources' roles in the organisation
Allocate task based on collaborative experience: handover time, interactions, diversity
If capacity is insufficient, consider increasing the available number of resources