How do you like this site? We would love to hear from you! Take a short survey or

Task delegation

Reassign tasks along the organisational hierarchy

Task delegation is when a person who was originally assigned a task passes it on to another person based on their position in the organisational hierarchy.

Goel, K., Fehrer, T., Röglinger, M., & Wynn, M. T. (2023). Not Here, But There: Human Resource Allocation Patterns. In Lecture Notes in Computer Science (pp. 377–394).

Description

Performance considerations

Share this pattern

Enjoy these

Foundational free Patterns

Buffer information

Buffer external information and subscribe to updates

Work in customer teams

Form cross-department teams for end-to-end case handling.

Empower resources

Empower workers for more decision-making authority

Isolate exceptions

Design business processes for typical cases and isolate exceptional cases from the normal flow

Apply Integral technology

Elevate physical constraints by applying new technology

Shift Workload

Execute tasks when the grid is powered by renewable energy

Task delegation

Reassign tasks along the organisational hierarchy

Performance-based task assignment

Allocate tasks based on past performance: execution time and success

Teamwork-based assignment

Allocate task based on collaborative experience: handover time, interactions, diversity

Back

Share this

Connected to

Deploy extra resources

If capacity is insufficient, consider increasing the available number of resources

What's Happening?