Reassign tasks along the organisational hierarchy
Task delegation is when a person who was originally assigned a task passes it on to another person based on their position in the organisational hierarchy.
Goel, K., Fehrer, T., Röglinger, M., & Wynn, M. T. (2023). Not Here, But There: Human Resource Allocation Patterns. In Lecture Notes in Computer Science (pp. 377–394).
Foundational free Patterns
Reduce the number of contacts with customers and third parties
Elevate physical constraints by applying new technology
Avoid shared responsibilities for tasks by people from different functional units
Offer a green alternative with the same outcome, utilizing different steps, resources, or partners, while retaining the previous existing process
Replace underlying resources with eco-friendly alternatives
Explore whether a process can easily be used for additional products or services
Preference-based task assignment
Let people do what they love to do
Constraint-based task assignment
Allocate tasks considering business process execution constraints
Reassign tasks along the organisational hierarchy
If capacity is insufficient, consider increasing the available number of resources