Reassign tasks along the organisational hierarchy
Task delegation is when a person who was originally assigned a task passes it on to another person based on their position in the organisational hierarchy.
Goel, K., Fehrer, T., Röglinger, M., & Wynn, M. T. (2023). Not Here, But There: Human Resource Allocation Patterns. In Lecture Notes in Computer Science (pp. 377–394).
Foundational free Patterns
Elevate physical constraints by applying new technology
Minimize numerical involvement
Too many cooks spoil the broth
Consider to deepen or broaden the skills of resources
Consider the division of a general activity into two or more alternative activities
Consider whether it is eco-friendly to let humans work over machines
Let customers interact with your organization whenever they want to.
Assign tasks based on resources' roles in the organisation
Constraint-based task assignment
Allocate tasks considering business process execution constraints
Allocate task based on collaborative experience: handover time, interactions, diversity
If capacity is insufficient, consider increasing the available number of resources