Reassign tasks along the organisational hierarchy
Task delegation is when a person who was originally assigned a task passes it on to another person based on their position in the organisational hierarchy.
Goel, K., Fehrer, T., Röglinger, M., & Wynn, M. T. (2023). Not Here, But There: Human Resource Allocation Patterns. In Lecture Notes in Computer Science (pp. 377–394).
Foundational free Patterns
Consider automating activities
If capacity is insufficient, consider increasing the available number of resources
Elevate physical constraints by applying new technology
Delegate and optimize your operations
Move activities to more appropriate places
Consider the division of a general activity into two or more alternative activities
Automate for environmental impact
Implement automation in a sustainable way
First-contact problem resolution
Establish a one-contact resolution for customer issues
Distribute tasks by interdepartmental interactions to enable or restrict involvement
If capacity is insufficient, consider increasing the available number of resources