Let products appear greener
How can the public appearance of an offering be made „greener“?
Nowak, A., Leymann, F., Schleicher, D., Schumm, D., & Wagner, S. (2011, October 21). Green business process patterns. Proceedings of the 18th Conference on Pattern Languages of Programs. PLoP 11: Pattern Languages of Programs Conference 2011.
Organizations gain a reputation of being green when they have at least a few outstanding green features in their products. A single feature may only contribute marginally to the overall ecological impact of their product. However, the combination of several different green features may significantly influence the environmental impact.
Determine eye-catching features of a product which can be altered to be greener.
Identify all features of a product where a green alternative might be available. Replace those features with a greener alternative for which the greener alternative is reasonable from an economical point of view. One selection criterion should be the fact that it is easy to communicate to customers. Thus, this green feature can be used to attract the attention of the customers distracting from other less green features of the product.
A product which looks very ecofriendly to the customer although the impact of the green features of the product may only decrease the ecological footprint a little.
An enterprise may advertise a production plant by showing a production process to the customers. This production process contains certain green features mentioned prominently, like specific activities which are executed on environmentally friendly machines. However, the remaining process is performed in a conventional way. Another example is the production of outdoor clothes. Most companies use the environmentally harmful fluorocarbon within the manufacturing process. Changing the manufacturing to be fluorocarbon free is a feature that can be used as competitive advantage compared to production of regular outdoor clothes. A similar example comes from the food industry. A lot of beverages come in plastic bottles made out of polyethylene terephthalate. A company in Europe adds specific syrup originating from sugar production to their bottles which reduces the share of polyethylene terephthalate. Variations: Repeated application of this pattern may lead to a product comprising only of features considered green. In this case the products impact on the environment is improved even more. Another variant could be the environmental certification of specific features without changing them explicitly.
This pattern is closely related to Use Eco-friendly Resources. Depending on the type of the business process the exchange of resources can be a multiplier to increase the impact on the perception of the customers.
Foundational free Patterns
Let workers perform as many steps as possible for single cases
Assign a responsible individual for handling each case type
Reduce the number of contacts with customers and third parties
Form cross-department teams for end-to-end case handling.
Automate for environmental impact
Implement automation in a sustainable way
Let customers interact with the company wherever they want to
Preference-based task assignment
Let people do what they love to do
Workload-based task assignment
Allocate tasks based on individuals' incomplete workload
Constraint-based task assignment
Allocate tasks considering business process execution constraints