Buffer external information and subscribe to updates
Instead of requesting information from an external source, buffer it and subscribe to updates
Reijers, H., & Liman Mansar, S. (2005). Best practices in business process redesign: an overview and qualitative evaluation of successful redesign heuristics. Omega, 33(4)
Obtaining information from other parties is a major, time consuming part in many workflows. By having information directly available when it is required, throughput times may be substantially reduced. Note that this buffering is a weak form of the integration pattern. Instead of direct access to the original source of information in the integration alternative a copy is maintained.
This pattern can be compared to the caching principle microprocessors apply. Of course, the subscription fee for information updates may be rather costly. This is especially so when we consider the situation that an information source may contain far more information than is ever used. Substantial cost may also be involved with storing all the information.
Foundational free Patterns
Reduce the number of contacts with customers and third parties
Design business processes for typical cases and isolate exceptional cases from the normal flow
If capacity is insufficient, consider increasing the available number of resources
Establish standardized interfaces
Consider a standardized interface with customers and partners
Order knock-outs by least effort and highest termination probability first.
Consider the division of a general activity into two or more alternative activities
Replace underlying resources with eco-friendly alternatives
Offer customers the possibility to choose among privacy settings
Performance-based task assignment
Allocate tasks based on past performance: execution time and success