Buffer external information and subscribe to updates
Instead of requesting information from an external source, buffer it and subscribe to updates
Reijers, H., & Liman Mansar, S. (2005). Best practices in business process redesign: an overview and qualitative evaluation of successful redesign heuristics. Omega, 33(4)
Obtaining information from other parties is a major, time consuming part in many workflows. By having information directly available when it is required, throughput times may be substantially reduced. Note that this buffering is a weak form of the integration pattern. Instead of direct access to the original source of information in the integration alternative a copy is maintained.
This pattern can be compared to the caching principle microprocessors apply. Of course, the subscription fee for information updates may be rather costly. This is especially so when we consider the situation that an information source may contain far more information than is ever used. Substantial cost may also be involved with storing all the information.
Foundational free Patterns
Buffer external information and subscribe to updates
Determine whether activities are related to the same type of case and, if necessary, distinguish new business processes
Move activities to more appropriate places
Avoid shared responsibilities for tasks by people from different functional units
Consider whether it is eco-friendly to let humans work over machines
Offer customers the possibility to choose among privacy settings
Explore whether a process can easily be used for additional products or services
Expertise-based task assignment
Match tasks to experts' specialized skills for efficiency
Distribute tasks by interdepartmental interactions to enable or restrict involvement