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Preference-based task assignment

Let people do what they love to do

Assign a task to a person based on the person’s preference. Preference is defined as a set of activities that the person has an inclination towards and hence may have been executed more often along with higher execution efficiency by a person

Goel, K., Fehrer, T., Röglinger, M., & Wynn, M. T. (2023). Not Here, But There: Human Resource Allocation Patterns. In Lecture Notes in Computer Science (pp. 377–394).

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Performance considerations

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Foundational free Patterns

Combine activities

Combine small activities into composite activities

Eliminate activities

Eliminate unnecessary activities

Buffer information

Buffer external information and subscribe to updates

Resequence activities

Move activities to more appropriate places

Green Compensation

Start implementing actions that can offset or counterbalance the environmental effects generated by business processes that cannot be changed.

Use eco-friendly resources

Replace underlying resources with eco-friendly alternatives

Offer temporal flexibility

Let customers interact with your organization whenever they want to.

Expertise-based task assignment

Match tasks to experts' specialized skills for efficiency

Workload-based task assignment

Allocate tasks based on individuals' incomplete workload

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Expertise-based task assignment

Match tasks to experts' specialized skills for efficiency

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