Let people do what they love to do
Assign a task to a person based on the person’s preference. Preference is defined as a set of activities that the person has an inclination towards and hence may have been executed more often along with higher execution efficiency by a person
Goel, K., Fehrer, T., Röglinger, M., & Wynn, M. T. (2023). Not Here, But There: Human Resource Allocation Patterns. In Lecture Notes in Computer Science (pp. 377–394).
Foundational free Patterns
Move activities to more appropriate places
Consider to deepen or broaden the skills of resources
Execute tasks when the grid is powered by renewable energy
Start implementing actions that can offset or counterbalance the environmental effects generated by business processes that cannot be changed.
Automate for environmental impact
Implement automation in a sustainable way
Workload-based task assignment
Allocate tasks based on individuals' incomplete workload
Reassign tasks along the organisational hierarchy
Delegate tasks according to resource cost
Allocate task based on collaborative experience: handover time, interactions, diversity
Expertise-based task assignment
Match tasks to experts' specialized skills for efficiency