Let people do what they love to do
Assign a task to a person based on the person’s preference. Preference is defined as a set of activities that the person has an inclination towards and hence may have been executed more often along with higher execution efficiency by a person
Goel, K., Fehrer, T., Röglinger, M., & Wynn, M. T. (2023). Not Here, But There: Human Resource Allocation Patterns. In Lecture Notes in Computer Science (pp. 377–394).
Foundational free Patterns
Consider automating activities
Combine small activities into composite activities
Let workers perform as many steps as possible for single cases
Elevate physical constraints by applying new technology
Minimize numerical involvement
Too many cooks spoil the broth
Delegate and optimize your operations
Consider to deepen or broaden the skills of resources
Expertise-based task assignment
Match tasks to experts' specialized skills for efficiency
Reassign tasks along the organisational hierarchy
Expertise-based task assignment
Match tasks to experts' specialized skills for efficiency