Too many cooks spoil the broth
Minimize the number of departments, groups and persons involved in a business process
Reijers, H., & Liman Mansar, S. (2005). Best practices in business process redesign: an overview and qualitative evaluation of successful redesign heuristics. Omega, 33(4)
Employing this approach should mitigate coordination issues. Time saved on coordination can be allocated to case processing. Decreasing department count could reduce shared responsibilities, akin to the split responsibilities approach. Yet, it might hinder expertise development (quality concern) and routine efficiency (cost concern).
Foundational free Patterns
Consider automating activities
Combine small activities into composite activities
Eliminate unnecessary activities
Buffer external information and subscribe to updates
If capacity is insufficient, consider increasing the available number of resources
Delegate and optimize your operations
Move activities to more appropriate places
Replace underlying resources with eco-friendly alternatives
Automate for environmental impact
Implement automation in a sustainable way
Reduce the number of contacts with customers and third parties
If capacity is insufficient, consider increasing the available number of resources