UBM and Microsoft shift computational tasks in CO2-reduced times
This whitepaper discusses the first enterprise-scale implementation of carbon-aware computing, a collaboration between UBS and Microsoft under the Green Software Foundation (GSF) umbrella. Using the GSF Software Carbon Intensity (SCI) specification and carbon-aware-sdk tooling, the partners implemented a time-shifting strategy for UBS's risk platform, running workloads during periods of lower carbon intensity in the grid. This approach is projected to prevent multiple metric tons of CO2eq from entering the atmosphere annually.
https://news.microsoft.com/de-ch/2023/01/10/carbon-aware-computing-whitepaper/
Green software is software designed and implemented to have the lowest possible carbon emissions. The Green Software Foundation (GSF) is a cross-industry consortium that is building a trusted ecosystem of people, standards, tooling and best practices for Green Software. A foundational principle of Green Software is known as carbon-aware computing, which involves shifting compute to […]
Consider automating activities
Reduce the number of contacts with customers and third parties
Form cross-department teams for end-to-end case handling.
If capacity is insufficient, consider increasing the available number of resources
Elevate physical constraints by applying new technology
Delegate and optimize your operations
Consider whether it is eco-friendly to let humans work over machines
First-contact problem resolution
Establish a one-contact resolution for customer issues
Allocate task based on past feedback or quality metrics