Reducing carbon emissions in a core system
UBM and Microsoft shift computational tasks in CO2-reduced times
This whitepaper discusses the first enterprise-scale implementation of carbon-aware computing, a collaboration between UBS and Microsoft under the Green Software Foundation (GSF) umbrella. Using the GSF Software Carbon Intensity (SCI) specification and carbon-aware-sdk tooling, the partners implemented a time-shifting strategy for UBS's risk platform, running workloads during periods of lower carbon intensity in the grid. This approach is projected to prevent multiple metric tons of CO2eq from entering the atmosphere annually.
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Foundational basic Patterns
Determine whether activities are related to the same type of case and, if necessary, distinguish new business processes
Establish a case-based mindset
Remove batch-processing and periodic activities from your business process
Automate for environmental impact
Implement automation in a sustainable way
Let customers interact with your organization whenever they want to.
Offer customers the possibility to choose among privacy settings
First-contact problem resolution
Establish a one-contact resolution for customer issues
Expertise-based task assignment
Match tasks to experts' specialized skills for efficiency
Preference-based task assignment
Let people do what they love to do
Workload-based task assignment
Allocate tasks based on individuals' incomplete workload