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Reducing carbon emissions in a core system

Reducing carbon emissions in a core system

UBM and Microsoft shift computational tasks in CO2-reduced times

This whitepaper discusses the first enterprise-scale implementation of carbon-aware computing, a collaboration between UBS and Microsoft under the Green Software Foundation (GSF) umbrella. Using the GSF Software Carbon Intensity (SCI) specification and carbon-aware-sdk tooling, the partners implemented a time-shifting strategy for UBS's risk platform, running workloads during periods of lower carbon intensity in the grid. This approach is projected to prevent multiple metric tons of CO2eq from entering the atmosphere annually.

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Foundational basic Patterns

Reduce touchpoints

Reduce the number of contacts with customers and third parties

Empower resources

Empower workers for more decision-making authority

Isolate exceptions

Design business processes for typical cases and isolate exceptional cases from the normal flow

Consolidate Work

Collect similar work items and work in batches

First-contact problem resolution

Establish a one-contact resolution for customer issues

Expertise-based task assignment

Match tasks to experts' specialized skills for efficiency

Role-based task assignment

Assign tasks based on resources' roles in the organisation

Workload-based task assignment

Allocate tasks based on individuals' incomplete workload

Quality-based task assignment

Allocate task based on past feedback or quality metrics

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In this case study

Shift Workload

Execute tasks when the grid is powered by renewable energy

What's Happening?