UBM and Microsoft shift computational tasks in CO2-reduced times
This whitepaper discusses the first enterprise-scale implementation of carbon-aware computing, a collaboration between UBS and Microsoft under the Green Software Foundation (GSF) umbrella. Using the GSF Software Carbon Intensity (SCI) specification and carbon-aware-sdk tooling, the partners implemented a time-shifting strategy for UBS's risk platform, running workloads during periods of lower carbon intensity in the grid. This approach is projected to prevent multiple metric tons of CO2eq from entering the atmosphere annually.
Establish standardized interfaces
Consider a standardized interface with customers and partners
Offer a green alternative with the same outcome, utilizing different steps, resources, or partners, while retaining the previous existing process
Consider whether it is eco-friendly to let humans work over machines
Let customers interact with your organization whenever they want to.
Offer customers the possibility to serve themselves
First-contact problem resolution
Establish a one-contact resolution for customer issues
Preference-based task assignment
Let people do what they love to do
Reassign tasks along the organisational hierarchy
Allocate task based on past feedback or quality metrics