Explore whether a process can easily be used for additional products or services
Process generalization involves repurposing a procedure to efficiently create fresh value through the cost-effective delivery of novel products or services to the market.
Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings
Foundational free Patterns
Consider automating activities
Determine whether activities are related to the same type of case and, if necessary, distinguish new business processes
Design business processes for typical cases and isolate exceptional cases from the normal flow
Elevate physical constraints by applying new technology
Move activities to more appropriate places
Consider the division of a general activity into two or more alternative activities
Consider whether it is eco-friendly to let humans work over machines
Delegate tasks according to resource cost
Distribute tasks by interdepartmental interactions to enable or restrict involvement