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Generalize your process

Explore whether a process can easily be used for additional products or services

Process generalization involves repurposing a procedure to efficiently create fresh value through the cost-effective delivery of novel products or services to the market.

Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings

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Performance considerations

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Foundational free Patterns

Eliminate activities

Eliminate unnecessary activities

Reduce touchpoints

Reduce the number of contacts with customers and third parties

Fail Early

Order knock-outs by least effort and highest termination probability first.

Shift Workload

Execute tasks when the grid is powered by renewable energy

Green Compensation

Start implementing actions that can offset or counterbalance the environmental effects generated by business processes that cannot be changed.

Preference-based task assignment

Let people do what they love to do

Workload-based task assignment

Allocate tasks based on individuals' incomplete workload

Constraint-based task assignment

Allocate tasks considering business process execution constraints

Cost-based task assignment

Delegate tasks according to resource cost

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