Explore whether a process can easily be used for additional products or services
Process generalization involves repurposing a procedure to efficiently create fresh value through the cost-effective delivery of novel products or services to the market.
Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings
Foundational free Patterns
Buffer external information and subscribe to updates
Establish a case-based mindset
Remove batch-processing and periodic activities from your business process
Delegate and optimize your operations
Consider whether activities may be executed in parallel
Offer customers the possibility to serve themselves
Explore whether a process can easily be used for additional products or services
Allocate task based on past feedback or quality metrics
Distribute tasks by interdepartmental interactions to enable or restrict involvement