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Generalize your process

Explore whether a process can easily be used for additional products or services

Process generalization involves repurposing a procedure to efficiently create fresh value through the cost-effective delivery of novel products or services to the market.

Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings

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Performance considerations

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Foundational free Patterns

Reduce touchpoints

Reduce the number of contacts with customers and third parties

Apply Integral technology

Elevate physical constraints by applying new technology

Shift Workload

Execute tasks when the grid is powered by renewable energy

Green Variant

Offer a green alternative with the same outcome, utilizing different steps, resources, or partners, while retaining the previous existing process

Green Feature

Let products appear greener

Task delegation

Reassign tasks along the organisational hierarchy

Experience-based task assignment

Delegate task according to experience: execution frequency, case involvement, interactions

Department-based assignment

Distribute tasks by interdepartmental interactions to enable or restrict involvement

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