Explore whether a process can easily be used for additional products or services
Process generalization involves repurposing a procedure to efficiently create fresh value through the cost-effective delivery of novel products or services to the market.
Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings
Foundational free Patterns
Combine small activities into composite activities
Eliminate unnecessary activities
Order knock-outs by least effort and highest termination probability first.
Minimize numerical involvement
Too many cooks spoil the broth
Collect similar work items and work in batches
Replace underlying resources with eco-friendly alternatives
Let products appear greener
Offer customers the possibility to serve themselves
Allocate task based on collaborative experience: handover time, interactions, diversity