Explore whether a process can easily be used for additional products or services
Process generalization involves repurposing a procedure to efficiently create fresh value through the cost-effective delivery of novel products or services to the market.
Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings
Foundational free Patterns
Consider automating activities
Combine small activities into composite activities
Let workers perform as many steps as possible for single cases
Reduce the number of contacts with customers and third parties
Delegate and optimize your operations
Automate for environmental impact
Implement automation in a sustainable way
Constraint-based task assignment
Allocate tasks considering business process execution constraints
Distribute tasks by interdepartmental interactions to enable or restrict involvement