Explore whether a process can easily be used for additional products or services
Process generalization involves repurposing a procedure to efficiently create fresh value through the cost-effective delivery of novel products or services to the market.
Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings
Foundational free Patterns
Buffer external information and subscribe to updates
Let workers perform as many steps as possible for single cases
Determine whether activities are related to the same type of case and, if necessary, distinguish new business processes
Establish standardized interfaces
Consider a standardized interface with customers and partners
Consider the division of a general activity into two or more alternative activities
Explore whether a process can easily be used for additional products or services
Expertise-based task assignment
Match tasks to experts' specialized skills for efficiency
Workload-based task assignment
Allocate tasks based on individuals' incomplete workload