Explore whether a process can easily be used for additional products or services
Process generalization involves repurposing a procedure to efficiently create fresh value through the cost-effective delivery of novel products or services to the market.
Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings
Foundational free Patterns
Eliminate unnecessary activities
Delegate and optimize your operations
Avoid shared responsibilities for tasks by people from different functional units
Replace underlying resources with eco-friendly alternatives
Explore whether a process can easily be used for additional products or services
Reassign tasks along the organisational hierarchy
Experience-based task assignment
Delegate task according to experience: execution frequency, case involvement, interactions
Delegate tasks according to resource cost
Allocate task based on collaborative experience: handover time, interactions, diversity