Explore whether a process can easily be used for additional products or services
Process generalization involves repurposing a procedure to efficiently create fresh value through the cost-effective delivery of novel products or services to the market.
Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings
Foundational free Patterns
Let workers perform as many steps as possible for single cases
Assign a responsible individual for handling each case type
Consider to deepen or broaden the skills of resources
Collect similar work items and work in batches
Start implementing actions that can offset or counterbalance the environmental effects generated by business processes that cannot be changed.
Offer a green alternative with the same outcome, utilizing different steps, resources, or partners, while retaining the previous existing process
Let products appear greener
Reassign tasks along the organisational hierarchy
Delegate tasks according to resource cost