Explore whether a process can easily be used for additional products or services
Process generalization involves repurposing a procedure to efficiently create fresh value through the cost-effective delivery of novel products or services to the market.
Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings
Foundational free Patterns
Consider automating activities
Establish a case-based mindset
Remove batch-processing and periodic activities from your business process
Minimize numerical involvement
Too many cooks spoil the broth
Consider to deepen or broaden the skills of resources
Execute tasks when the grid is powered by renewable energy
Replace underlying resources with eco-friendly alternatives
Let customers interact with the company wherever they want to
Assign tasks based on resources' roles in the organisation
Preference-based task assignment
Let people do what they love to do