Explore whether a process can easily be used for additional products or services
Process generalization involves repurposing a procedure to efficiently create fresh value through the cost-effective delivery of novel products or services to the market.
Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings
Foundational free Patterns
Combine small activities into composite activities
Consider whether activities may be executed in parallel
Move activities to more appropriate places
Consider to deepen or broaden the skills of resources
Avoid shared responsibilities for tasks by people from different functional units
Offer a green alternative with the same outcome, utilizing different steps, resources, or partners, while retaining the previous existing process
Consider whether it is eco-friendly to let humans work over machines
Explore whether a process can easily be used for additional products or services
Experience-based task assignment
Delegate task according to experience: execution frequency, case involvement, interactions