Explore whether a process can easily be used for additional products or services
Process generalization involves repurposing a procedure to efficiently create fresh value through the cost-effective delivery of novel products or services to the market.
Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings
Foundational free Patterns
Eliminate unnecessary activities
Determine whether activities are related to the same type of case and, if necessary, distinguish new business processes
Empower workers for more decision-making authority
Order knock-outs by least effort and highest termination probability first.
Move activities to more appropriate places
Consider the division of a general activity into two or more alternative activities
Execute tasks when the grid is powered by renewable energy
Consider whether it is eco-friendly to let humans work over machines
Offer customers the possibility to choose among privacy settings