Explore whether a process can easily be used for additional products or services
Process generalization involves repurposing a procedure to efficiently create fresh value through the cost-effective delivery of novel products or services to the market.
Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings
Foundational free Patterns
Reduce the number of contacts with customers and third parties
Form cross-department teams for end-to-end case handling.
Elevate physical constraints by applying new technology
Move activities to more appropriate places
Avoid shared responsibilities for tasks by people from different functional units
Collect similar work items and work in batches
Let products appear greener
Workload-based task assignment
Allocate tasks based on individuals' incomplete workload
Constraint-based task assignment
Allocate tasks considering business process execution constraints