Explore whether a process can easily be used for additional products or services
Process generalization involves repurposing a procedure to efficiently create fresh value through the cost-effective delivery of novel products or services to the market.
Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings
Foundational free Patterns
Combine small activities into composite activities
Reduce the number of contacts with customers and third parties
Elevate physical constraints by applying new technology
Establish standardized interfaces
Consider a standardized interface with customers and partners
Consider whether activities may be executed in parallel
Consider the division of a general activity into two or more alternative activities
Collect similar work items and work in batches
Offer customers the possibility to choose among privacy settings
Delegate tasks according to resource cost