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Generalize your process

Explore whether a process can easily be used for additional products or services

Process generalization involves repurposing a procedure to efficiently create fresh value through the cost-effective delivery of novel products or services to the market.

Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings

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Performance considerations

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Foundational free Patterns

Eliminate activities

Eliminate unnecessary activities

Establish standardized interfaces

Consider a standardized interface with customers and partners

Split responsibilities

Avoid shared responsibilities for tasks by people from different functional units

Consolidate Work

Collect similar work items and work in batches

Green Variant

Offer a green alternative with the same outcome, utilizing different steps, resources, or partners, while retaining the previous existing process

Generalize your process

Explore whether a process can easily be used for additional products or services

Expertise-based task assignment

Match tasks to experts' specialized skills for efficiency

Performance-based task assignment

Allocate tasks based on past performance: execution time and success

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