Explore whether a process can easily be used for additional products or services
Process generalization involves repurposing a procedure to efficiently create fresh value through the cost-effective delivery of novel products or services to the market.
Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings
Foundational free Patterns
Establish a case-based mindset
Remove batch-processing and periodic activities from your business process
Reduce the number of contacts with customers and third parties
Move activities to more appropriate places
Consider to deepen or broaden the skills of resources
Consider the division of a general activity into two or more alternative activities
Assign tasks based on resources' roles in the organisation
Constraint-based task assignment
Allocate tasks considering business process execution constraints
Performance-based task assignment
Allocate tasks based on past performance: execution time and success