Explore whether a process can easily be used for additional products or services
Process generalization involves repurposing a procedure to efficiently create fresh value through the cost-effective delivery of novel products or services to the market.
Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings
Foundational free Patterns
Combine small activities into composite activities
Reduce the number of contacts with customers and third parties
Elevate physical constraints by applying new technology
Order knock-outs by least effort and highest termination probability first.
Consider to deepen or broaden the skills of resources
Replace underlying resources with eco-friendly alternatives
Automate for environmental impact
Implement automation in a sustainable way
Consider whether it is eco-friendly to let humans work over machines
Let customers interact with your organization whenever they want to.