Explore whether a process can easily be used for additional products or services
Process generalization involves repurposing a procedure to efficiently create fresh value through the cost-effective delivery of novel products or services to the market.
Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings
Foundational free Patterns
Consider automating activities
Combine small activities into composite activities
Form cross-department teams for end-to-end case handling.
Order knock-outs by least effort and highest termination probability first.
Move activities to more appropriate places
Consider the division of a general activity into two or more alternative activities
Execute tasks when the grid is powered by renewable energy
Let products appear greener
Allocate task based on collaborative experience: handover time, interactions, diversity