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Generalize your process

Explore whether a process can easily be used for additional products or services

Process generalization involves repurposing a procedure to efficiently create fresh value through the cost-effective delivery of novel products or services to the market.

Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings

Description

Performance considerations

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Foundational free Patterns

Automate activities

Consider automating activities

Apply Integral technology

Elevate physical constraints by applying new technology

Fail Early

Order knock-outs by least effort and highest termination probability first.

Apply triage

Consider the division of a general activity into two or more alternative activities

Consolidate Work

Collect similar work items and work in batches

Automate for environmental impact

Implement automation in a sustainable way

Human Process Performance

Consider whether it is eco-friendly to let humans work over machines

Role-based task assignment

Assign tasks based on resources' roles in the organisation

Teamwork-based assignment

Allocate task based on collaborative experience: handover time, interactions, diversity

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