Explore whether a process can easily be used for additional products or services
Process generalization involves repurposing a procedure to efficiently create fresh value through the cost-effective delivery of novel products or services to the market.
Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings
Foundational free Patterns
Assign a responsible individual for handling each case type
Elevate physical constraints by applying new technology
Minimize numerical involvement
Too many cooks spoil the broth
Delegate and optimize your operations
Consider the division of a general activity into two or more alternative activities
Collect similar work items and work in batches
Let products appear greener
Offer customers the possibility to choose among privacy settings
Allocate task based on past feedback or quality metrics