Explore whether a process can easily be used for additional products or services
Process generalization involves repurposing a procedure to efficiently create fresh value through the cost-effective delivery of novel products or services to the market.
Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings
Foundational free Patterns
Combine small activities into composite activities
Establish a case-based mindset
Remove batch-processing and periodic activities from your business process
Reduce the number of contacts with customers and third parties
Delegate and optimize your operations
Move activities to more appropriate places
Consider whether it is eco-friendly to let humans work over machines
Offer customers the possibility to choose among privacy settings
Preference-based task assignment
Let people do what they love to do