Explore whether a process can easily be used for additional products or services
Process generalization involves repurposing a procedure to efficiently create fresh value through the cost-effective delivery of novel products or services to the market.
Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings
Foundational free Patterns
Form cross-department teams for end-to-end case handling.
If capacity is insufficient, consider increasing the available number of resources
Elevate physical constraints by applying new technology
Move activities to more appropriate places
Consider the division of a general activity into two or more alternative activities
Execute tasks when the grid is powered by renewable energy
Let products appear greener
Constraint-based task assignment
Allocate tasks considering business process execution constraints
Allocate task based on past feedback or quality metrics