Explore whether a process can easily be used for additional products or services
Process generalization involves repurposing a procedure to efficiently create fresh value through the cost-effective delivery of novel products or services to the market.
Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings
Foundational free Patterns
Combine small activities into composite activities
Buffer external information and subscribe to updates
Empower workers for more decision-making authority
Offer customers the possibility to serve themselves
Offer customers the possibility to choose among privacy settings
Expertise-based task assignment
Match tasks to experts' specialized skills for efficiency
Constraint-based task assignment
Allocate tasks considering business process execution constraints
Reassign tasks along the organisational hierarchy
Performance-based task assignment
Allocate tasks based on past performance: execution time and success