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Resequence activities

Move activities to more appropriate places

Reijers, H., & Liman Mansar, S. (2005). Best practices in business process redesign: an overview and qualitative evaluation of successful redesign heuristics. Omega, 33(4)

category: Business Process Behavior
class: Routing Rules
frameworkAspect: Behavioral view
redesignOperation: Sequentialize; Add Task; Remove Task
perspective: control-flow


The current sequencing of tasks in existing workflows may not fully reflect the logical constraints that need to be observed between tasks. As a result, it can occasionally be advantageous to delay a task, particularly if it is not necessary for tasks that immediately follow. By doing this, there's a chance that the task may turn out to be unnecessary, leading to cost savings. Moreover, positioning a task closer to another task of a similar nature can potentially reduce setup times. Examples of these resequencing strategies include the knock-out heuristic, control relocation, and the parallelism heuristic.

  flowchart LR

Performance considerations

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Foundational free Patterns

Assign cases

Let workers perform as many steps as possible for single cases

Work in customer teams

Form cross-department teams for end-to-end case handling.

Establish standardized interfaces

Consider a standardized interface with customers and partners

Resequence activities

Move activities to more appropriate places


Consider to deepen or broaden the skills of resources

Split responsibilities

Avoid shared responsibilities for tasks by people from different functional units

Green Compensation

Start implementing actions that can offset or counterbalance the environmental effects generated by business processes that cannot be changed.

Human Process Performance

Consider whether it is eco-friendly to let humans work over machines

Offer temporal flexibility

Let customers interact with your organization whenever they want to.


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Connected to

Fail Early

Order knock-outs by least effort and highest termination probability first.

Parallelize activities

Consider whether activities may be executed in parallel

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