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Resequence activities

Move activities to more appropriate places

Reijers, H., & Liman Mansar, S. (2005). Best practices in business process redesign: an overview and qualitative evaluation of successful redesign heuristics. Omega, 33(4)

category: Business Process Behavior
class: Routing Rules
frameworkAspect: Behavioral view
redesignOperation: Sequentialize; Add Task; Remove Task
perspective: control-flow

Description

The current sequencing of tasks in existing workflows may not fully reflect the logical constraints that need to be observed between tasks. As a result, it can occasionally be advantageous to delay a task, particularly if it is not necessary for tasks that immediately follow. By doing this, there's a chance that the task may turn out to be unnecessary, leading to cost savings. Moreover, positioning a task closer to another task of a similar nature can potentially reduce setup times. Examples of these resequencing strategies include the knock-out heuristic, control relocation, and the parallelism heuristic.


  flowchart LR
	start(start)-->3-->1-->2-->fin(end)

Performance considerations

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Foundational free Patterns

Automate activities

Consider automating activities

Assign cases

Let workers perform as many steps as possible for single cases

Work in customer teams

Form cross-department teams for end-to-end case handling.

Minimize numerical involvement

Too many cooks spoil the broth

Consolidate Work

Collect similar work items and work in batches

Use eco-friendly resources

Replace underlying resources with eco-friendly alternatives

Offer Customer self-service

Offer customers the possibility to serve themselves

Generalize your process

Explore whether a process can easily be used for additional products or services

Task delegation

Reassign tasks along the organisational hierarchy

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Connected to

Fail Early

Order knock-outs by least effort and highest termination probability first.

Parallelize activities

Consider whether activities may be executed in parallel

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