Move activities to more appropriate places
Reijers, H., & Liman Mansar, S. (2005). Best practices in business process redesign: an overview and qualitative evaluation of successful redesign heuristics. Omega, 33(4)
The current sequencing of tasks in existing workflows may not fully reflect the logical constraints that need to be observed between tasks. As a result, it can occasionally be advantageous to delay a task, particularly if it is not necessary for tasks that immediately follow. By doing this, there's a chance that the task may turn out to be unnecessary, leading to cost savings. Moreover, positioning a task closer to another task of a similar nature can potentially reduce setup times. Examples of these resequencing strategies include the knock-out heuristic, control relocation, and the parallelism heuristic.
flowchart LR
start(start)-->3-->1-->2-->fin(end)Foundational free Patterns
Combine small activities into composite activities
Form cross-department teams for end-to-end case handling.
If capacity is insufficient, consider increasing the available number of resources
Delegate and optimize your operations
Avoid shared responsibilities for tasks by people from different functional units
Offer customers the possibility to choose among privacy settings
Reassign tasks along the organisational hierarchy
Performance-based task assignment
Allocate tasks based on past performance: execution time and success
Delegate tasks according to resource cost
Order knock-outs by least effort and highest termination probability first.
Consider whether activities may be executed in parallel