Move activities to more appropriate places
Reijers, H., & Liman Mansar, S. (2005). Best practices in business process redesign: an overview and qualitative evaluation of successful redesign heuristics. Omega, 33(4)
The current sequencing of tasks in existing workflows may not fully reflect the logical constraints that need to be observed between tasks. As a result, it can occasionally be advantageous to delay a task, particularly if it is not necessary for tasks that immediately follow. By doing this, there's a chance that the task may turn out to be unnecessary, leading to cost savings. Moreover, positioning a task closer to another task of a similar nature can potentially reduce setup times. Examples of these resequencing strategies include the knock-out heuristic, control relocation, and the parallelism heuristic.
flowchart LR
start(start)-->3-->1-->2-->fin(end)Foundational free Patterns
Consider automating activities
Reduce the number of contacts with customers and third parties
Form cross-department teams for end-to-end case handling.
Consider to deepen or broaden the skills of resources
Avoid shared responsibilities for tasks by people from different functional units
Consider the division of a general activity into two or more alternative activities
Replace underlying resources with eco-friendly alternatives
Consider whether it is eco-friendly to let humans work over machines
Allocate task based on collaborative experience: handover time, interactions, diversity
Order knock-outs by least effort and highest termination probability first.
Consider whether activities may be executed in parallel