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Process expansion

Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings

Description

Performance considerations

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Foundational free Patterns

Automate activities

Consider automating activities

Appoint case managers

Assign a responsible individual for handling each case type

Apply Integral technology

Elevate physical constraints by applying new technology

Resequence activities

Move activities to more appropriate places

Green Variant

Offer a green alternative with the same outcome, utilizing different steps, resources, or partners, while retaining the previous existing process

Green Feature

Let products appear greener

Preference-based task assignment

Let people do what they love to do

Task delegation

Reassign tasks along the organisational hierarchy

Quality-based task assignment

Allocate task based on past feedback or quality metrics

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Generalize your process

Explore whether a process can easily be used for additional products or services

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