Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings
Foundational free Patterns
Eliminate unnecessary activities
Assign a responsible individual for handling each case type
Empower workers for more decision-making authority
Establish standardized interfaces
Consider a standardized interface with customers and partners
Move activities to more appropriate places
Execute tasks when the grid is powered by renewable energy
Replace underlying resources with eco-friendly alternatives
Offer customers the possibility to serve themselves
Workload-based task assignment
Allocate tasks based on individuals' incomplete workload
Explore whether a process can easily be used for additional products or services