Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings
Foundational free Patterns
Combine small activities into composite activities
Assign a responsible individual for handling each case type
Delegate and optimize your operations
Replace underlying resources with eco-friendly alternatives
Let customers interact with the company wherever they want to
Assign tasks based on resources' roles in the organisation
Allocate task based on past feedback or quality metrics
Delegate tasks according to resource cost
Explore whether a process can easily be used for additional products or services