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Process expansion

Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings

Description

Performance considerations

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Foundational free Patterns

Minimize numerical involvement

Too many cooks spoil the broth

Outsource activities

Delegate and optimize your operations

Shift Workload

Execute tasks when the grid is powered by renewable energy

Automate for environmental impact

Implement automation in a sustainable way

Offer temporal flexibility

Let customers interact with your organization whenever they want to.

Role-based task assignment

Assign tasks based on resources' roles in the organisation

Workload-based task assignment

Allocate tasks based on individuals' incomplete workload

Quality-based task assignment

Allocate task based on past feedback or quality metrics

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Generalize your process

Explore whether a process can easily be used for additional products or services

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