Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings
Foundational free Patterns
Establish a case-based mindset
Remove batch-processing and periodic activities from your business process
If capacity is insufficient, consider increasing the available number of resources
Consider whether activities may be executed in parallel
Collect similar work items and work in batches
Execute tasks when the grid is powered by renewable energy
Let products appear greener
Let customers interact with the company wherever they want to
Offer customers the possibility to serve themselves
Expertise-based task assignment
Match tasks to experts' specialized skills for efficiency
Explore whether a process can easily be used for additional products or services