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Process expansion

Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings

Description

Performance considerations

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Foundational free Patterns

Automate activities

Consider automating activities

Deploy extra resources

If capacity is insufficient, consider increasing the available number of resources

Outsource activities

Delegate and optimize your operations

Apply triage

Consider the division of a general activity into two or more alternative activities

Consolidate Work

Collect similar work items and work in batches

Automate for environmental impact

Implement automation in a sustainable way

Tailored privacy settings

Offer customers the possibility to choose among privacy settings

Generalize your process

Explore whether a process can easily be used for additional products or services

Expertise-based task assignment

Match tasks to experts' specialized skills for efficiency

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Generalize your process

Explore whether a process can easily be used for additional products or services

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