Process expansion

Assign cases

Let workers perform as many steps as possible for single cases

Apply Integral technology

Elevate physical constraints by applying new technology

Outsource activities

Delegate and optimize your operations

Split responsibilities

Avoid shared responsibilities for tasks by people from different functional units

Shift Workload

Execute tasks when the grid is powered by renewable energy

Green Variant

Offer a green alternative with the same outcome, utilizing different steps, resources, or partners, while retaining the previous existing process

Offer Customer self-service

Offer customers the possibility to serve themselves

Workload-based task assignment

Allocate tasks based on individuals' incomplete workload

Cost-based task assignment

Delegate tasks according to resource cost