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Process expansion

Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings

Description

Performance considerations

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Foundational free Patterns

Combine activities

Combine small activities into composite activities

Apply Integral technology

Elevate physical constraints by applying new technology

Resequence activities

Move activities to more appropriate places

Use eco-friendly resources

Replace underlying resources with eco-friendly alternatives

Green Feature

Let products appear greener

Offer location flexibility

Let customers interact with the company wherever they want to

Offer temporal flexibility

Let customers interact with your organization whenever they want to.

Role-based task assignment

Assign tasks based on resources' roles in the organisation

Task delegation

Reassign tasks along the organisational hierarchy

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Generalize your process

Explore whether a process can easily be used for additional products or services

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