Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings
Foundational free Patterns
Eliminate unnecessary activities
Buffer external information and subscribe to updates
Establish a case-based mindset
Remove batch-processing and periodic activities from your business process
Order knock-outs by least effort and highest termination probability first.
Consider whether activities may be executed in parallel
Move activities to more appropriate places
Let products appear greener
Let customers interact with your organization whenever they want to.
Preference-based task assignment
Let people do what they love to do
Explore whether a process can easily be used for additional products or services