Process expansion

Automate activities

Consider automating activities

Appoint case managers

Assign a responsible individual for handling each case type

Apply Integral technology

Elevate physical constraints by applying new technology

Fail Early

Order knock-outs by least effort and highest termination probability first.

Minimize numerical involvement

Too many cooks spoil the broth

Outsource activities

Delegate and optimize your operations

Generalize your process

Explore whether a process can easily be used for additional products or services

Quality-based task assignment

Allocate task based on past feedback or quality metrics

Department-based assignment

Distribute tasks by interdepartmental interactions to enable or restrict involvement