Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings
Foundational free Patterns
Combine small activities into composite activities
Elevate physical constraints by applying new technology
Move activities to more appropriate places
Replace underlying resources with eco-friendly alternatives
Let products appear greener
Let customers interact with the company wherever they want to
Let customers interact with your organization whenever they want to.
Assign tasks based on resources' roles in the organisation
Reassign tasks along the organisational hierarchy
Explore whether a process can easily be used for additional products or services