Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings
Foundational free Patterns
Reduce the number of contacts with customers and third parties
Elevate physical constraints by applying new technology
Consider to deepen or broaden the skills of resources
Avoid shared responsibilities for tasks by people from different functional units
Preference-based task assignment
Let people do what they love to do
Constraint-based task assignment
Allocate tasks considering business process execution constraints
Reassign tasks along the organisational hierarchy
Allocate task based on past feedback or quality metrics
Explore whether a process can easily be used for additional products or services