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Process expansion

Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings

Description

Performance considerations

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Foundational free Patterns

Combine activities

Combine small activities into composite activities

Minimize numerical involvement

Too many cooks spoil the broth

Outsource activities

Delegate and optimize your operations

Parallelize activities

Consider whether activities may be executed in parallel

Human Process Performance

Consider whether it is eco-friendly to let humans work over machines

Workload-based task assignment

Allocate tasks based on individuals' incomplete workload

Task delegation

Reassign tasks along the organisational hierarchy

Performance-based task assignment

Allocate tasks based on past performance: execution time and success

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Generalize your process

Explore whether a process can easily be used for additional products or services

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