Process expansion

Appoint case managers

Assign a responsible individual for handling each case type

Distinguish case types

Determine whether activities are related to the same type of case and, if necessary, distinguish new business processes

Apply Integral technology

Elevate physical constraints by applying new technology

Minimize numerical involvement

Too many cooks spoil the broth

Parallelize activities

Consider whether activities may be executed in parallel

Apply triage

Consider the division of a general activity into two or more alternative activities

Green Variant

Offer a green alternative with the same outcome, utilizing different steps, resources, or partners, while retaining the previous existing process

Offer temporal flexibility

Let customers interact with your organization whenever they want to.

Process expansion