Process expansion

Combine activities

Combine small activities into composite activities

Establish a case-based mindset

Remove batch-processing and periodic activities from your business process

Deploy extra resources

If capacity is insufficient, consider increasing the available number of resources

Establish standardized interfaces

Consider a standardized interface with customers and partners

Generalize your process

Explore whether a process can easily be used for additional products or services

Expertise-based task assignment

Match tasks to experts' specialized skills for efficiency

Role-based task assignment

Assign tasks based on resources' roles in the organisation

Performance-based task assignment

Allocate tasks based on past performance: execution time and success

Quality-based task assignment

Allocate task based on past feedback or quality metrics