Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings
Foundational free Patterns
Consider automating activities
Eliminate unnecessary activities
Establish a case-based mindset
Remove batch-processing and periodic activities from your business process
Reduce the number of contacts with customers and third parties
Elevate physical constraints by applying new technology
Establish standardized interfaces
Consider a standardized interface with customers and partners
Move activities to more appropriate places
Offer customers the possibility to choose among privacy settings
Allocate task based on past feedback or quality metrics
Explore whether a process can easily be used for additional products or services