Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings
Foundational free Patterns
Consider automating activities
Assign a responsible individual for handling each case type
Elevate physical constraints by applying new technology
Move activities to more appropriate places
Offer a green alternative with the same outcome, utilizing different steps, resources, or partners, while retaining the previous existing process
Let products appear greener
Preference-based task assignment
Let people do what they love to do
Reassign tasks along the organisational hierarchy
Allocate task based on past feedback or quality metrics
Explore whether a process can easily be used for additional products or services