Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings
Foundational free Patterns
Determine whether activities are related to the same type of case and, if necessary, distinguish new business processes
Establish a case-based mindset
Remove batch-processing and periodic activities from your business process
Minimize numerical involvement
Too many cooks spoil the broth
Move activities to more appropriate places
Consider to deepen or broaden the skills of resources
Consider whether it is eco-friendly to let humans work over machines
Let customers interact with your organization whenever they want to.
Workload-based task assignment
Allocate tasks based on individuals' incomplete workload
Allocate task based on past feedback or quality metrics
Explore whether a process can easily be used for additional products or services