Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings
Foundational free Patterns
Establish a case-based mindset
Remove batch-processing and periodic activities from your business process
Form cross-department teams for end-to-end case handling.
Design business processes for typical cases and isolate exceptional cases from the normal flow
Establish standardized interfaces
Consider a standardized interface with customers and partners
Order knock-outs by least effort and highest termination probability first.
Execute tasks when the grid is powered by renewable energy
Automate for environmental impact
Implement automation in a sustainable way
Reassign tasks along the organisational hierarchy
Delegate tasks according to resource cost
Explore whether a process can easily be used for additional products or services