Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings
Foundational free Patterns
Combine small activities into composite activities
Eliminate unnecessary activities
Design business processes for typical cases and isolate exceptional cases from the normal flow
If capacity is insufficient, consider increasing the available number of resources
Delegate and optimize your operations
Consider the division of a general activity into two or more alternative activities
Replace underlying resources with eco-friendly alternatives
Consider whether it is eco-friendly to let humans work over machines
Offer customers the possibility to serve themselves
Explore whether a process can easily be used for additional products or services