Process expansion

Buffer information

Buffer external information and subscribe to updates

Distinguish case types

Determine whether activities are related to the same type of case and, if necessary, distinguish new business processes

Establish a case-based mindset

Remove batch-processing and periodic activities from your business process

Shift Workload

Execute tasks when the grid is powered by renewable energy

Offer location flexibility

Let customers interact with the company wherever they want to

Expertise-based task assignment

Match tasks to experts' specialized skills for efficiency

Constraint-based task assignment

Allocate tasks considering business process execution constraints

Performance-based task assignment

Allocate tasks based on past performance: execution time and success

Department-based assignment

Distribute tasks by interdepartmental interactions to enable or restrict involvement