Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings
Foundational free Patterns
Consider automating activities
Buffer external information and subscribe to updates
Determine whether activities are related to the same type of case and, if necessary, distinguish new business processes
Order knock-outs by least effort and highest termination probability first.
Consider the division of a general activity into two or more alternative activities
Collect similar work items and work in batches
Let customers interact with your organization whenever they want to.
Offer customers the possibility to serve themselves
Constraint-based task assignment
Allocate tasks considering business process execution constraints
Explore whether a process can easily be used for additional products or services