Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings
Foundational free Patterns
Assign a responsible individual for handling each case type
Design business processes for typical cases and isolate exceptional cases from the normal flow
Elevate physical constraints by applying new technology
Delegate and optimize your operations
Consider to deepen or broaden the skills of resources
Automate for environmental impact
Implement automation in a sustainable way
Expertise-based task assignment
Match tasks to experts' specialized skills for efficiency
Preference-based task assignment
Let people do what they love to do
Workload-based task assignment
Allocate tasks based on individuals' incomplete workload
Explore whether a process can easily be used for additional products or services