Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings
Foundational free Patterns
Assign a responsible individual for handling each case type
Elevate physical constraints by applying new technology
Delegate and optimize your operations
Collect similar work items and work in batches
Replace underlying resources with eco-friendly alternatives
Offer customers the possibility to choose among privacy settings
Assign tasks based on resources' roles in the organisation
Delegate tasks according to resource cost
Allocate task based on collaborative experience: handover time, interactions, diversity
Explore whether a process can easily be used for additional products or services