Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings
Foundational free Patterns
Eliminate unnecessary activities
Design business processes for typical cases and isolate exceptional cases from the normal flow
If capacity is insufficient, consider increasing the available number of resources
Consider whether activities may be executed in parallel
Collect similar work items and work in batches
Offer a green alternative with the same outcome, utilizing different steps, resources, or partners, while retaining the previous existing process
Assign tasks based on resources' roles in the organisation
Reassign tasks along the organisational hierarchy
Performance-based task assignment
Allocate tasks based on past performance: execution time and success
Explore whether a process can easily be used for additional products or services