Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings
Foundational free Patterns
Eliminate unnecessary activities
Buffer external information and subscribe to updates
Determine whether activities are related to the same type of case and, if necessary, distinguish new business processes
Form cross-department teams for end-to-end case handling.
Delegate and optimize your operations
Consider to deepen or broaden the skills of resources
Explore whether a process can easily be used for additional products or services
Assign tasks based on resources' roles in the organisation
Allocate task based on past feedback or quality metrics
Explore whether a process can easily be used for additional products or services