Process expansion

Distinguish case types

Determine whether activities are related to the same type of case and, if necessary, distinguish new business processes

Establish standardized interfaces

Consider a standardized interface with customers and partners

Outsource activities

Delegate and optimize your operations

Parallelize activities

Consider whether activities may be executed in parallel

Use eco-friendly resources

Replace underlying resources with eco-friendly alternatives

Preference-based task assignment

Let people do what they love to do

Constraint-based task assignment

Allocate tasks considering business process execution constraints

Task delegation

Reassign tasks along the organisational hierarchy

Cost-based task assignment

Delegate tasks according to resource cost