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Process expansion

Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings

Description

Performance considerations

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Foundational free Patterns

Combine activities

Combine small activities into composite activities

Eliminate activities

Eliminate unnecessary activities

Fail Early

Order knock-outs by least effort and highest termination probability first.

Minimize numerical involvement

Too many cooks spoil the broth

Consolidate Work

Collect similar work items and work in batches

Use eco-friendly resources

Replace underlying resources with eco-friendly alternatives

Green Feature

Let products appear greener

Offer Customer self-service

Offer customers the possibility to serve themselves

Teamwork-based assignment

Allocate task based on collaborative experience: handover time, interactions, diversity

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Generalize your process

Explore whether a process can easily be used for additional products or services

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