Process expansion

Assign cases

Let workers perform as many steps as possible for single cases

Split responsibilities

Avoid shared responsibilities for tasks by people from different functional units

Green Variant

Offer a green alternative with the same outcome, utilizing different steps, resources, or partners, while retaining the previous existing process

Use eco-friendly resources

Replace underlying resources with eco-friendly alternatives

Green Feature

Let products appear greener

Human Process Performance

Consider whether it is eco-friendly to let humans work over machines

Offer location flexibility

Let customers interact with the company wherever they want to

Process expansion

Cost-based task assignment

Delegate tasks according to resource cost