Rosemann, M. (2020). Explorative Process Design Patterns. BPM 2020 Proceedings
Foundational free Patterns
Consider automating activities
Eliminate unnecessary activities
Establish standardized interfaces
Consider a standardized interface with customers and partners
Minimize numerical involvement
Too many cooks spoil the broth
Move activities to more appropriate places
Avoid shared responsibilities for tasks by people from different functional units
Replace underlying resources with eco-friendly alternatives
Experience-based task assignment
Delegate task according to experience: execution frequency, case involvement, interactions
Delegate tasks according to resource cost
Explore whether a process can easily be used for additional products or services