Process expansion

Buffer information

Buffer external information and subscribe to updates

Assign cases

Let workers perform as many steps as possible for single cases

Distinguish case types

Determine whether activities are related to the same type of case and, if necessary, distinguish new business processes

Work in customer teams

Form cross-department teams for end-to-end case handling.

Deploy extra resources

If capacity is insufficient, consider increasing the available number of resources

Parallelize activities

Consider whether activities may be executed in parallel

Green Compensation

Start implementing actions that can offset or counterbalance the environmental effects generated by business processes that cannot be changed.

Human Process Performance

Consider whether it is eco-friendly to let humans work over machines

Constraint-based task assignment

Allocate tasks considering business process execution constraints