A useful collection of patterns and best practices for process improvement observed in the field and collected to spark your ideas
Improvement patterns that provide inspiration for process improvement
Let customers interact with your organization whenever they want to.
Execute tasks when the grid is powered by renewable energy
Replace underlying resources with eco-friendly alternatives
Offer a green alternative with the same outcome, utilizing different steps, resources, or partners, while retaining the previous existing process
Design business processes for typical cases and isolate exceptional cases from the normal flow
Establish a case-based mindset
Remove batch-processing and periodic activities from your business process
Assign a responsible individual for handling each case type
Let customers interact with the company wherever they want to
A four-step methodology
Select redesign patterns that, based on their description and functionality, are generally suitable for the process at hand.
Identify suitable places in the process model where the pattern can be applied.
Create (multiple) alternative process models through modeling.
Evaluate the process redesign option by assessing the impact on the process improvement goals and balancing the effort required for subsequent implementation.
Articles and papers that drive our understanding of process improvement
The study presents an interpretable process mining approach to identify improvements, reduce waste, and suggest redesigns in knock-out check processes.
Continue readingA semi-automated approach for process improvement based based on process data, best practices and simulation
Continue readingProcess redesign heuristics for process improvement.
Patterns are not invented but discovered from the field
Redesign patterns aim to help achieve performance objectives
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