The biggest business process management problems to solve before we die
This paper outlines nine major research challenges in BPM, collected through an open call and refined via workshops.
Beerepoot, I., Di Ciccio, C., Reijers, H. A., Rinderle-Ma, S., Bandara, W., Burattin, A., Calvanese, D., Chen, T., Cohen, I., Depaire, B., Di Federico, G., Dumas, M., van Dun, C., Fehrer, T., Fischer, D. A., Gal, A., Indulska, M., Isahagian, V., Klinkmüller, C., … Zerbato, F. (2023). The biggest business process management problems to solve before we die. Computers in Industry, 146, 103837 read
The Search for Great Challenges
It may be tempting for researchers to stick to incremental extensions of their current work to plan future research activities. Yet there is also merit in realizing the grand challenges in one’s field. This paper presents an overview of the nine major research problems for the Business Process Management discipline. These challenges have been collected by an open call to the community, discussed and refined in a workshop setting, and described here in detail, including a motivation why these problems are worth investigating. This overview may serve the purpose of inspiring both novice and advanced scholars who are interested in the radical new ideas for the analysis, design, and management of work processes using information technology.
The future Graveyard of BPM Problems
The problems to be found at the future graveyard of BPM problems:
- Process silos
- Subjective models
- Untapped value from data
- Inaccurate what-If models
- Low-quality sensor data
- Separated work & recording
- Fixed granularity
- Manual process re-designs
- Missing knowledge behind event data
Released under a Creative Commons license:
https://creativecommons.org/licenses/by/4.0/
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