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Foundational basic Patterns

Distinguish case types

Determine whether activities are related to the same type of case and, if necessary, distinguish new business processes

Fail Early

Order knock-outs by least effort and highest termination probability first.

Parallelize activities

Consider whether activities may be executed in parallel

Specialist-generalist

Consider to deepen or broaden the skills of resources

Consolidate Work

Collect similar work items and work in batches

Green Compensation

Start implementing actions that can offset or counterbalance the environmental effects generated by business processes that cannot be changed.

Green Feature

Let products appear greener

Performance-based task assignment

Allocate tasks based on past performance: execution time and success

Experience-based task assignment

Delegate task according to experience: execution frequency, case involvement, interactions

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Patterns paired

Apply triage

Consider the division of a general activity into two or more alternative activities

Specialist-generalist

Consider to deepen or broaden the skills of resources

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