Buffer external information and subscribe to updates
Form cross-department teams for end-to-end case handling.
Consider whether activities may be executed in parallel
Let products appear greener
Preference-based task assignment
Let people do what they love to do
Reassign tasks along the organisational hierarchy
Experience-based task assignment
Delegate task according to experience: execution frequency, case involvement, interactions
Delegate tasks according to resource cost
Consider the division of a general activity into two or more alternative activities
Consider to deepen or broaden the skills of resources