Eliminate unnecessary activities
Reduce the number of contacts with customers and third parties
Establish standardized interfaces
Consider a standardized interface with customers and partners
Minimize numerical involvement
Too many cooks spoil the broth
Move activities to more appropriate places
Let products appear greener
Let customers interact with your organization whenever they want to.
Offer customers the possibility to serve themselves
Distribute tasks by interdepartmental interactions to enable or restrict involvement
Consider the division of a general activity into two or more alternative activities
Consider to deepen or broaden the skills of resources