Determine whether activities are related to the same type of case and, if necessary, distinguish new business processes
Reduce the number of contacts with customers and third parties
If capacity is insufficient, consider increasing the available number of resources
Elevate physical constraints by applying new technology
Let products appear greener
Offer customers the possibility to choose among privacy settings
Assign tasks based on resources' roles in the organisation
Allocate task based on past feedback or quality metrics
Delegate tasks according to resource cost
Consider the division of a general activity into two or more alternative activities
Consider to deepen or broaden the skills of resources