Determine whether activities are related to the same type of case and, if necessary, distinguish new business processes
Form cross-department teams for end-to-end case handling.
Empower workers for more decision-making authority
Delegate and optimize your operations
Consider whether activities may be executed in parallel
Consider the division of a general activity into two or more alternative activities
Explore whether a process can easily be used for additional products or services
Constraint-based task assignment
Allocate tasks considering business process execution constraints
Distribute tasks by interdepartmental interactions to enable or restrict involvement
Consider the division of a general activity into two or more alternative activities
Consider to deepen or broaden the skills of resources