Let workers perform as many steps as possible for single cases
Reduce the number of contacts with customers and third parties
Order knock-outs by least effort and highest termination probability first.
Minimize numerical involvement
Too many cooks spoil the broth
Delegate and optimize your operations
Consider whether it is eco-friendly to let humans work over machines
Let customers interact with your organization whenever they want to.
Offer customers the possibility to choose among privacy settings
Distribute tasks by interdepartmental interactions to enable or restrict involvement
Consider the division of a general activity into two or more alternative activities
Consider to deepen or broaden the skills of resources