Eliminate unnecessary activities
If capacity is insufficient, consider increasing the available number of resources
Minimize numerical involvement
Too many cooks spoil the broth
Offer a green alternative with the same outcome, utilizing different steps, resources, or partners, while retaining the previous existing process
Let products appear greener
First-contact problem resolution
Establish a one-contact resolution for customer issues
Assign tasks based on resources' roles in the organisation
Preference-based task assignment
Let people do what they love to do
Reassign tasks along the organisational hierarchy
Consider the division of a general activity into two or more alternative activities
Consider to deepen or broaden the skills of resources