Reduce the number of contacts with customers and third parties
Minimize numerical involvement
Too many cooks spoil the broth
Consider to deepen or broaden the skills of resources
Consider the division of a general activity into two or more alternative activities
Execute tasks when the grid is powered by renewable energy
Automate for environmental impact
Implement automation in a sustainable way
Let customers interact with your organization whenever they want to.
Workload-based task assignment
Allocate tasks based on individuals' incomplete workload
Allocate task based on collaborative experience: handover time, interactions, diversity
Consider the division of a general activity into two or more alternative activities
Consider to deepen or broaden the skills of resources