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Foundational basic Patterns

Buffer information

Buffer external information and subscribe to updates

Empower resources

Empower workers for more decision-making authority

Minimize numerical involvement

Too many cooks spoil the broth

Outsource activities

Delegate and optimize your operations

Use eco-friendly resources

Replace underlying resources with eco-friendly alternatives

Offer location flexibility

Let customers interact with the company wherever they want to

Preference-based task assignment

Let people do what they love to do

Task delegation

Reassign tasks along the organisational hierarchy

Performance-based task assignment

Allocate tasks based on past performance: execution time and success

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Patterns paired

Apply triage

Consider the division of a general activity into two or more alternative activities

Specialist-generalist

Consider to deepen or broaden the skills of resources

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