Assign a responsible individual for handling each case type
Minimize numerical involvement
Too many cooks spoil the broth
Collect similar work items and work in batches
Offer a green alternative with the same outcome, utilizing different steps, resources, or partners, while retaining the previous existing process
Offer customers the possibility to choose among privacy settings
Assign tasks based on resources' roles in the organisation
Constraint-based task assignment
Allocate tasks considering business process execution constraints
Reassign tasks along the organisational hierarchy
Allocate task based on past feedback or quality metrics
Consider the division of a general activity into two or more alternative activities
Consider to deepen or broaden the skills of resources