Empower workers for more decision-making authority
Delegate and optimize your operations
Move activities to more appropriate places
Consider the division of a general activity into two or more alternative activities
Consider whether it is eco-friendly to let humans work over machines
Constraint-based task assignment
Allocate tasks considering business process execution constraints
Performance-based task assignment
Allocate tasks based on past performance: execution time and success
Experience-based task assignment
Delegate task according to experience: execution frequency, case involvement, interactions
Allocate task based on past feedback or quality metrics
Consider the division of a general activity into two or more alternative activities
Consider to deepen or broaden the skills of resources