Consider automating activities
Buffer external information and subscribe to updates
Establish a case-based mindset
Remove batch-processing and periodic activities from your business process
If capacity is insufficient, consider increasing the available number of resources
Consider whether activities may be executed in parallel
Avoid shared responsibilities for tasks by people from different functional units
Replace underlying resources with eco-friendly alternatives
Consider whether it is eco-friendly to let humans work over machines
Let customers interact with your organization whenever they want to.
Consider the division of a general activity into two or more alternative activities
Consider to deepen or broaden the skills of resources