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Foundational basic Patterns

Automate activities

Consider automating activities

Distinguish case types

Determine whether activities are related to the same type of case and, if necessary, distinguish new business processes

Establish a case-based mindset

Remove batch-processing and periodic activities from your business process

Apply Integral technology

Elevate physical constraints by applying new technology

Outsource activities

Delegate and optimize your operations

Parallelize activities

Consider whether activities may be executed in parallel

Resequence activities

Move activities to more appropriate places

Split responsibilities

Avoid shared responsibilities for tasks by people from different functional units

Automate for environmental impact

Implement automation in a sustainable way

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Patterns paired

Apply triage

Consider the division of a general activity into two or more alternative activities

Specialist-generalist

Consider to deepen or broaden the skills of resources

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