Consider automating activities
Eliminate unnecessary activities
Let workers perform as many steps as possible for single cases
Assign a responsible individual for handling each case type
Order knock-outs by least effort and highest termination probability first.
Consider whether activities may be executed in parallel
Automate for environmental impact
Implement automation in a sustainable way
Workload-based task assignment
Allocate tasks based on individuals' incomplete workload
Reassign tasks along the organisational hierarchy
Consider the division of a general activity into two or more alternative activities
Consider to deepen or broaden the skills of resources