Buffer external information and subscribe to updates
Let workers perform as many steps as possible for single cases
Determine whether activities are related to the same type of case and, if necessary, distinguish new business processes
Reduce the number of contacts with customers and third parties
Empower workers for more decision-making authority
Delegate and optimize your operations
Consider whether activities may be executed in parallel
Start implementing actions that can offset or counterbalance the environmental effects generated by business processes that cannot be changed.
Workload-based task assignment
Allocate tasks based on individuals' incomplete workload
Consider the division of a general activity into two or more alternative activities
Consider to deepen or broaden the skills of resources