Assign a responsible individual for handling each case type
Elevate physical constraints by applying new technology
Avoid shared responsibilities for tasks by people from different functional units
Replace underlying resources with eco-friendly alternatives
Explore whether a process can easily be used for additional products or services
Preference-based task assignment
Let people do what they love to do
Reassign tasks along the organisational hierarchy
Allocate task based on collaborative experience: handover time, interactions, diversity
Consider the division of a general activity into two or more alternative activities
Consider to deepen or broaden the skills of resources