Consider automating activities
Assign a responsible individual for handling each case type
Establish standardized interfaces
Consider a standardized interface with customers and partners
Execute tasks when the grid is powered by renewable energy
Let customers interact with your organization whenever they want to.
Expertise-based task assignment
Match tasks to experts' specialized skills for efficiency
Preference-based task assignment
Let people do what they love to do
Delegate tasks according to resource cost
Distribute tasks by interdepartmental interactions to enable or restrict involvement
Consider the division of a general activity into two or more alternative activities
Consider to deepen or broaden the skills of resources