Buffer external information and subscribe to updates
Establish a case-based mindset
Remove batch-processing and periodic activities from your business process
Delegate and optimize your operations
Consider whether activities may be executed in parallel
Offer customers the possibility to serve themselves
Explore whether a process can easily be used for additional products or services
Allocate task based on past feedback or quality metrics
Distribute tasks by interdepartmental interactions to enable or restrict involvement
Consider the division of a general activity into two or more alternative activities
Consider to deepen or broaden the skills of resources