Consider automating activities
Buffer external information and subscribe to updates
Determine whether activities are related to the same type of case and, if necessary, distinguish new business processes
Empower workers for more decision-making authority
Minimize numerical involvement
Too many cooks spoil the broth
Move activities to more appropriate places
Start implementing actions that can offset or counterbalance the environmental effects generated by business processes that cannot be changed.
Let customers interact with the company wherever they want to
Offer customers the possibility to choose among privacy settings
Consider the division of a general activity into two or more alternative activities
Consider to deepen or broaden the skills of resources