Consider automating activities
Form cross-department teams for end-to-end case handling.
If capacity is insufficient, consider increasing the available number of resources
Elevate physical constraints by applying new technology
Establish standardized interfaces
Consider a standardized interface with customers and partners
Order knock-outs by least effort and highest termination probability first.
Start implementing actions that can offset or counterbalance the environmental effects generated by business processes that cannot be changed.
Explore whether a process can easily be used for additional products or services
Performance-based task assignment
Allocate tasks based on past performance: execution time and success
Consider the division of a general activity into two or more alternative activities
Consider to deepen or broaden the skills of resources