Reduce the number of contacts with customers and third parties
Design business processes for typical cases and isolate exceptional cases from the normal flow
If capacity is insufficient, consider increasing the available number of resources
Establish standardized interfaces
Consider a standardized interface with customers and partners
Order knock-outs by least effort and highest termination probability first.
Consider the division of a general activity into two or more alternative activities
Replace underlying resources with eco-friendly alternatives
Offer customers the possibility to choose among privacy settings
Performance-based task assignment
Allocate tasks based on past performance: execution time and success
Consider the division of a general activity into two or more alternative activities
Consider to deepen or broaden the skills of resources