Combine small activities into composite activities
Form cross-department teams for end-to-end case handling.
If capacity is insufficient, consider increasing the available number of resources
Consider to deepen or broaden the skills of resources
Automate for environmental impact
Implement automation in a sustainable way
Offer customers the possibility to choose among privacy settings
Explore whether a process can easily be used for additional products or services
Assign tasks based on resources' roles in the organisation
Workload-based task assignment
Allocate tasks based on individuals' incomplete workload
Consider the division of a general activity into two or more alternative activities
Consider to deepen or broaden the skills of resources