How do you like this site? We would love to hear from you! Take a short survey or

Premium Service

Enjoy these

Foundational basic Patterns

Automate activities

Consider automating activities

Eliminate activities

Eliminate unnecessary activities

Parallelize activities

Consider whether activities may be executed in parallel

Specialist-generalist

Consider to deepen or broaden the skills of resources

Green Compensation

Start implementing actions that can offset or counterbalance the environmental effects generated by business processes that cannot be changed.

Human Process Performance

Consider whether it is eco-friendly to let humans work over machines

Offer location flexibility

Let customers interact with the company wherever they want to

Offer Customer self-service

Offer customers the possibility to serve themselves

Task delegation

Reassign tasks along the organisational hierarchy

Back

Share this

Patterns paired

Apply triage

Consider the division of a general activity into two or more alternative activities

Specialist-generalist

Consider to deepen or broaden the skills of resources

What's Happening?