Combine small activities into composite activities
Let workers perform as many steps as possible for single cases
Form cross-department teams for end-to-end case handling.
Replace underlying resources with eco-friendly alternatives
Automate for environmental impact
Implement automation in a sustainable way
Offer customers the possibility to serve themselves
Offer customers the possibility to choose among privacy settings
Explore whether a process can easily be used for additional products or services
Expertise-based task assignment
Match tasks to experts' specialized skills for efficiency
Consider the division of a general activity into two or more alternative activities
Consider to deepen or broaden the skills of resources