Assign a responsible individual for handling each case type
Reduce the number of contacts with customers and third parties
Order knock-outs by least effort and highest termination probability first.
Execute tasks when the grid is powered by renewable energy
Let products appear greener
Explore whether a process can easily be used for additional products or services
Reassign tasks along the organisational hierarchy
Performance-based task assignment
Allocate tasks based on past performance: execution time and success
Allocate task based on past feedback or quality metrics
Consider the division of a general activity into two or more alternative activities
Consider to deepen or broaden the skills of resources